FAQ


What information do you need? Why use a collection agency? How do I sign up for ACI’s services? How does ACI get paid? What information do you need? Do you have bilingual collectors? Does ACI report to credit bureaus? What happens when a debtor contacts me after being listed? How long does it take to collect my money? How do I get paid? Is there a minimum balance that you will accept?
The Fair Debt Collection Practices Act (FDCPA), the primary federal law regulating third-party collection agencies, was enacted in 1977 with the support of ACA to protect consumers from unfair and abusive collection practices. (Source: A Guide to the Fair Debt Collection Practices Act.)

What information do you need?