ACI Core Values

The following objectives support the fulfillment of our Mission:

  • Clients First: The best interests of our Clients will always be our # 1 Priority.
  • Quest for Quality: ACI will pursue the highest quality in our systems, operations and employees.
  • Respect and Dignity: ACI will treat all people courteously, fairly and respectfully.
  • Integrity: Our services and operations will be managed with honesty, efficiency and dependability.
  • Compliance: ACI identifies and complies with all regulatory and client requirements.
The Fair Debt Collection Practices Act (FDCPA), the primary federal law regulating third-party collection agencies, was enacted in 1977 with the support of ACA to protect consumers from unfair and abusive collection practices.
(Source: A Guide to the Fair Debt Collection Practices Act.)